Finally! I hope you are doing well!
I received the latest replacement frame on Friday and was able to open it yesterday.
It looks perfect!
Thank you very much for your help, and your persistence in making sure it was finally received in good order.
Have a wonderful week!
David, | KeenART stands out... I've been from one side of Canada to the other, and I've seen a lot of printers. KeenART stands out as one of the best I have seen. They specialize in fine art prints, so they are better set-up for making superior small-batch high-quality prints than an outfit that relies on volume sales. The staff is knowledgeable, helpful, friendly, and easy to talk to. Turnaround times are super fast, and the work is accurate. Prices are reasonable, given the high quality of the final output. I have a wide variety of excellent art materials to choose from. They even matted my work! Cheap materials makes for cheap art, I say, but KeenART is quality all of the way! Five stars out of five!
Jeff Shyluk, Port Coquitlam | awesome CSR Customer service is awesome.
Doreen, callgary | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |