I ordered a 36 x 36 canvas print of a photo I took in Tofino at Chesterman beach. Within a few hours - I had an email from Cynthia advising the resolution wasn\'t good enough to see if I had another file, to offer alternatives if not. I ended up switching to a better photo.
J. Collins, Vancouver | All arrived well and looks great.
Thank you!
Bahar, | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | prompt service!! Good morning!
I just got a call from FedEx this morning, the frame I ordered from you has arrived!
I'll pick it up at their center tomorrow which will work just fine for me.
Thank you so much for your prompt service!!
Best wishes,
Anne, |