Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Thank you Hello there my name is Cori G. and I would like to thank you very much for such a beautiful job on your product i purchased. My friend was very elated and said it was the best Birthday gift she has ever received in her life, and I believe it may be the best present I ever bought someone, this is all because of your wonderful work, looking forward to using your services again and share with my friends what you guys are up to down there, thanks again.
Sincerely Cori
Cori, | very impressed... I was very impressed with the timing of the printing and delivery, and the finished product looked fantastic!
It was a gift for my parent's and they absolutely loved it!
I have recommended you to friends and I will definitely be using your services again.
Jennie, Burnaby | Finally! I hope you are doing well!
I received the latest replacement frame on Friday and was able to open it yesterday.
It looks perfect!
Thank you very much for your help, and your persistence in making sure it was finally received in good order.
Have a wonderful week!
David, |