patient and helpful CSR I recently worked with Diana to have a word cloud created and it was my first ever experience at this. Diana was very patient and helpful and came through with a truly great result. She was very resourceful and helped me get to a great word cloud
Glenn C., Montgomery | Good morning,
I am writing to let you know that the frames arrived in Whitehorse and I am absolutely blown away by the quality. They are brilliant.
Many thanks to you and the team for actioning and shipping this order.
Your work is greatly appreciated.
Anina, | pleased ... I just wanted to let you know that I was very pleased with my print and Plaque mount.
Jennifer, | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, |