not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | We will be ordering more... We just received our prints and I wanted to let you know that they are
wonderful. We are extremely pleased with the quality of the printing and
the frame/finishing. Excellent work. We will definitely be ordering more.
Sincerely,
Jack, | Fabric Print I got it!
Thank you so much. I really appreciate you doing this and the great service I get from everyone!
jacki, | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, |